Counselling
It is a collaboration between the counsellor and the client to ensure that the therapeutic process is of the highest importance to both parties.
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The values of LWC is authenticity, honesty, empathy, mutual respect and trust. Without the mutual agreement in the therapeutic relationship, change cannot take place and growth will not be evident.
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Counselling is a safe space. It cannot be emphasised enough the value that is placed on CONFIDENTIALITY. Every client has the right to privacy, therefore, anything shared throughout the therapeutic process will stay between the counsellor and the client.
In rare instances, the confidentiality clause can be overwritten by the South African law. These instances would be in the case that the client is a danger to him/herself or others, when a minor (a person under 18 years) is abused, either sexually or physically, or in the case where the counsellor is subpoenaed and legally required to provide the court with information.
The role of a Counsellor?
Registered Counsellors are psychological practitioners who perform psychological screening, basic assessment and psychological interventions with individuals and groups, aimed at enhancing personal functioning. In that their function is to prevent, promote, intervene, and appropriately refer.
Counselling Services
VIRTUAL COUNSELLING
Virtual counselling makes it possible for clients to make use of mental health services through the use of technology to facilitate live video calls. The client has the option to receive counselling from a convenient location with the counsellor via platforms such as Skype, Zoom or WhatsApp, without having to travel to attend their scheduled counselling appointment.
How does this process work?
The new client makes contact with the counsellor to schedule an appointment.
Before the first session can take place, the client needs to complete the New Client Intake Form (which covers personal information such as residential address, contact and medical aid details) and sign the Consent Form (a written agreement between the client and counsellor that refers to client confidentiality, payment procedures and participation in counselling).
As confirmation for the scheduled appointment, an upfront fee of R480 should be paid by EFT to Living Waters Counselling.
Once the necessary documentation and payment has been received, the counselling process can start.
The heart behind Living Waters Counselling
All my life I have been observing people around me, noticing their behaviour and listening to what they say and don’t say, and learning as much about them through their body language. I have found that people are like puzzle pieces to me, I cannot stop paying attention to the detail of their lives until every piece forms the entire masterpiece.
Having a heart for people and seeing how traumatic events can disrupt the lives of individuals and families, I have walked into the calling of being a trauma counsellor within and outside office hours.
Knowing who you are gives you the confidence to know your strengths and limitations and helps you to navigate this life to your full potential. At LWC, the counsellor’s mission for the therapeutic process is to see clients walk out of the counselling space better off than when they entered it.
At the heart of counselling is the desire to help people recover from and overcome adversities that life has thrown their way, to work through their past hurts, identifying dysfunctional patterns in their life that are being repeated, gaining the skills they need to be more resilient to the challenges they face and to live life to its fullest.
The ultimate goal would be to see clients looking after themselves emotionally, mentally and physically, who have secure supportive relationships, are able to manage their stress levels efficiently and being confident in who they are so that they can navigate the ups and downs of life’s journey.
ABOUT DORIANNE
I am a daughter of our Heavenly King and will always place Him first. I have been part of an incredible family, consisting of my parents and a brother that I love dearly.
Change is the only constant in life that we can expect, which is why we need to be adaptable to grow into changes, even the unexpected ones.
Over the last couple of years my mother passed away, I gained a beautiful sister (in-law) and became a wife to my loving husband that came with the salt of the earth family. Family is everything to me, even the adopted ones.
I also believe that we cannot always choose what happens to us or control our circumstances but we certainly can decide how we are going to respond to life and its events and the way in which we interact with our environment.
Like most people I have seen my share of traumatic life events, which I believe gives me a deeper understanding of what my clients might be going through and insight into which therapeutic methods and tools will suit their needs when they step into my counselling space.
VALUES
Authenticity
Mutual Respect
Empathy
Honesty
QUALIFICATIONS
I have obtained my Bachelor’s Degree in Psychology (Registered Counsellor) at MGI now known as the Pearson Institute of Higher Education. I am registered with the Health Professions Council of South Africa (HPCSA) and have been practicing as a Registered Counsellor for the past few years with a focus on trauma and family relationships. I have worked with various schools and NGOs, a medical practice and in corporate environments, each bringing its own set of challenges that expanded my counselling skills.
I use an Eclectic (Integrative) approach to counselling. This approach allows me to draw on multiple theoretical orientations and techniques which enables me to use the most effective methods available to address each individual client’s needs. It includes Cognitive Behavioural therapy (CBT), Solution-focused Brief Therapy, Narrative Therapy and Rational Emotive Behaviour Therapy (REBT).
APPOINTMENTS
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Appointments are booked in advanced, however, I will always try to accommodate a walk-in client or emergency appointment.
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The scheduling of appointments via email, WhatsApp or the booking system on the website is encouraged, since I am not able to answer my phone due to being in consultations with clients.
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Most of the appointments are scheduled at my office or a designated, on-site counselling room at an organisation’s building. On occasion, I am available to do a pre-arranged home visit.
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Online counselling can be done via a Skype, WhatsApp or Zoom video call.
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Appointments missed without prior notice or cancelled less than 24 hours before the time of the scheduled appointment will be charged at half rate.
RATES
In-office counselling services are
R550 per hour session
Virtual counselling services are
R480 per hour session
Out-of-office counselling services combines the
R550 per hour fee plus travelling costs.
Psycho-education Workshops are subjected to the needs of the client/organisation.